However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. A common scam with money orders involves the person sending you a money order that’s worth a higher amount than what you’ve asked for. Complete and send to us our Money Order Refund Request Form. Yes, we will attempt a refund if the money order has not been cashed. Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. 7021 for assistance. Banks? In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. I lost my money order purchasers receipt. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? Fidelity Express money orders do not expire. All money order voids using our equipment must be completed prior to midnight of the date of sale. Maximum money order limits also vary by location. 7023. This service is available Monday thru Friday, 8:00 – 5:00 CST. Before refunding a Fidelity Express money order, make sure the consumer has the original money order … Fidelity Express agents are under no obligation to cash a money order. Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. Fidelity Express, established in 1988, is a full-service financial services company. • Always consult Fidelity Express … It offers money order services in more than 20 Southeastern states in the U.S. Post was not sent - check your email addresses! When you see the “Tamper” message, the equipment has locked up and must be replaced. It depends on the agreement we have with the biller you want to pay. Yes, we will attempt a refund if the money order has not been cashed. Click on a resource below to learn more. Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. And, then the sender asks you to mail or digitally transfer part of the funds back to them. Please find the Consumer Care Affidavit form in English here and in Spanish here. Please call 800-621-8030 ext. Where can I buy a money order? How can I keep my money order safe? 7030. In order to induce US Express Money Order(USEMO) to refund the face amount of the above money order, and in consideration of the payment to me of the face amount of the above described money order, I(we) authorize USEMO atits discretion to stop payment on this money order and agree toreimburse USEMO forthe face amount of the money order and to hold USEMO harmless against any and … Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? You can also visit Western Union's Track a Transfer website. Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. Enter the money order serial number and amount in our money order status look-up tool at the top of this webpage. How to Mail a Money Order Explained, How to Verify a Money Order (MoneyGram, Western Union, etc), Where Can I Get a Money Order on Sunday? Can I get a refund? Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? We found that some of the stores listed on the location finder no longer sell money orders, so you may want to call and confirm that services are currently available before visiting. Welcome to US Express Money Orders. Our agents are authorized sellers of Fidelity Express money orders, but they are independent businesses who establish their own policies regarding the types of payment instruments they will cash. https://firstquarterfinance.com/fidelity-express-money-orders/. If your money order has cashed, no refund is available. (Walmart? Do money orders have an expiration date? How do I find out the status of my money order? Incomplete or ineligible forms could delay your request. Most requests are processed within 30 days. I hope you find this to be helpful. Money order serial numbers must be reprogrammed into the terminal. What do I do if my money order has been stolen? Please allow 2 weeks for processing. 1301 Main Street Sulphur Springs, TX 75483. Fidelity Express, established in 1988, is a full-service financial services company. None of Fidelity Express partners we contacted cash money orders. Sorry, your blog cannot share posts by email. This is not a sponsored video. If you do not send in the fee it will be deducted from the refund. Fidelity Express keeps these images so you don’t have to keep any paperwork and we can help consumers who have questions about their bill payments. Complete and send to us our Money Order Refund Request Form. Dedicated to delivering affordable, trustworthy financial services … Email, mail or fax all three of the following to Fidelity Express: Once we have received the proper paperwork and have confirmed the money order has not cashed, we can place a stop pay on the money order and issue a refund check less a $20.00 processing fee. There is a non-refundable processing fee of $20.00 (subject to change without notice). 63 Options Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, What Do I Need For a Money Order? If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. Can I get a refund? When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. Amount. We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. If neither of those issues are present, call our Customer Experience team at 800-621-8030 ext. Money orders can also be deposited into bank accounts. Our participating agents range from Supermarkets, Convenience Stores, Gas Stations to Liquor Stores… etc!! On this webpage, select the desired language under “Request a Money Order Refund” and “Request a Money Order Photocopy”. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. For copies more than one year old, the processing fee is $20.00 for each request. Use the form on this page to enter your information so that a representative can contact you directly or you can dial toll free 1-800-621-8030 and speak with our friendly staff. If the VeriFone fails to print a receipt at the end of a bill payment, check to make sure there is adequate paper and if there is a paper jam. At These 12 Places…, Can You Mobile Deposit a Money Order/Deposit It Online? What happens to the documents I process through the scanner? Send the form with your purchasers receipt to Fidelity Express. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Dedicated to delivering affordable, trustworthy financial services to your community. Payment options, ID requirements, and maximum amounts vary from location to location. A flashing green light means the VeriFone is not registering paper is loaded. 57125 Views • 28-Jul-2017 • FAQ. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. A money order is similar to an ordinary check, except that it's prepaid rather than linked to money in a bank account. Join today and be a part of the MANY participants who are. Answered, Money Orders Explained: What They Are & How to Use Them, Can I Buy a Money Order Online? Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. Answered. Solved, What Happens If I Cash or Deposit a Fake Money Order? 800.621.8030. 7020. Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. Answered, How Long Does a Money Order Take to Send, Clear, or Refund? Call our Customer Experience team at 800-621-8030 ext. Note that under federal regulations, any money order for $3,000 or more requires the issuer to record your name, address, Social Security number or alien identification number, and birthday, in addition to the money order’s purchase date, serial number, and dollar amount.. Dedicated to delivering affordable, trustworthy financial services to your community. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. Each request requires a separate form. Separate forms are required per refund request. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Please see the service charge notice on the back of the Fidelity Express money order. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. For copies of money orders less than one year old, the processing fee is $10.00 for each request. purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. Title: Fidelity Express Agent Handbook, Author: Fidelity Express, Name: Fidelity Express Agent Handbook, Length: 32 pages, Page: 3, Published: 2017-05 … How Long Are They Good For? FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders The name on the back of the MANY participants who are, weekends holidays. Cash them maximum of $ 1,500 per individual, at your discretion and... Bank Accounts, established in 1988, is a non-refundable processing fee ( to. 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